Privacy Policy

This policy of protection of personal data covers any data processing that may occur when browsing or interacting through any of our web pages or social networks where we can have a presence (Facebook, Twitter, Instagram, etc.). At the end of this document, special information is specified in the case of the use of social networks. It will also apply to any internal procedure of the company that requires the collection of data, either in forms in paper format or any other system

In any of these media, you can consult information, and in some cases fill out forms, answer surveys, participate in contests, make inquiries, send photographs, make comments, etc. … and, therefore, provide us with information of personal data. All treatments are subject to our privacy policy.

Who is responsible for the processing of your personal data?

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, we inform that the personal data you provide us will be treated by Francisco Vivo Marques S.L., with registered office in Carrer des Congre 83 2 with CIF B57650780, Email

Who is the Delegate for the Protection of Personal Data?

The Delegate for the Protection of Personal Data is the person in charge of protecting the fundamental right to the protection of personal data in Francisco Vivo Marques S.L. and is responsible for compliance with the data protection regulations. You can contact the Delegate of Protection of Personal Data at the following address:

What Personal Data are collected and their purpose?




Name, surname, mail, telephone number and ID.

Purpose and legitimation

Creation of the account to place orders, legitimated by the contractual relationship. Sending commercial information, legitimized with your consent


Our company. Mailchimp and/or Sendinblue, company that provides our e-marketing services




Name, mail and phone

Purpose and legitimation

Respond to your query legitimated by your previous request.


Our company.





Purpose and legitimation

Sending commercial information, legitimized with your consent


Our company. Sales Manago, company that provides our e-marketing services




Unique user identifier

Purpose and legitimation

Segmented advertising






Unique user identifier

Purpose and legitimation

Segmented advertising




Promotional popups


Name and Mail

Purpose and legitimation

Sending commercial information, legitimized with your consent


Our company. Sales Manago, company that provides our e-marketing services




Name and Mail

Purpose and legitimation

Participation in the draw legitimized by the contractual relationship. Sending commercial information, legitimized with your consent


Our company. Sales Manago, company that provides our e-marketing services


Your consent may be revoked at any time.

Francisco Vivo Marques S.L. uses tools to analyze profiles, behaviors or preferences of users and then carry out targeted campaigns based on these data.

Why do we use your personal information?

Next, we explain the legal basis that allows us to process your personal data.

1.- In compliance with a contractual relationship

2.- When you give us your consent.

3.- For the legitimate interest of Francisco Vivo Marques S.L. to show you services, products and initiatives that may interest you

4.- Compliance with obligations imposed by Law.

We remind you that you can revoke your consent at any time at the following address:

Publications of photos or videos on the website or social networks

For the publication of photographs or videos of our employees, clients, users or under 18 on the web or social networks, as well as to collect data to hold a contest or deal with any other personal data, we previously obtained the prior, explicit, indisputable consent informed of the owner who, in the case of children under 14, is granted by parents or legal guardians.

The treatment of these photos complies with the principle of proportionality, that is, they are only strictly treated for the purpose for which the consent was given

Data not relevant

Francisco Vivo Marques S.L. warns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user always must consider that he can only provide personal data corresponding to their own identity and that are appropriate, relevant, current, accurate and true

How long will we keep your data?

Francisco Vivo Marques S.L. saves your Personal Data as long as necessary for the purpose for which they were collected. If the guideline is different from that indicated in this policy, it is detailed in the relevant document.

To whom will we communicate your data?

Francisco Vivo Marques S.L., will only transfer your data in those services in which it is indicated and, in the cases, provided by law.

There will be no international transfers of your personal data.

In the case of social networks, all information and content published by the user will be the object of communication and shared with the rest of the users who consult this social network, by the very nature of the service.

Security measures

Francisco Vivo Marques S.L. ensures the absolute confidentiality and privacy of the personal data collected and therefore have adopted essential security measures to prevent alteration, loss, or unauthorized access and ensure its integrity and security.

Security data from our GIGAS hosting provider:

Physical security

All the datacenters of GIGAS (Madrid 1, Madrid 2 of Interxion, Barcelona Orange, Miami of Equinix and Santiago de Chile of Grupo GTD) have advanced security services to prevent access by unauthorized personnel to hardware equipment.

• Data centers are protected by access control 24/7, closed circuit television (CCTV) and locks doors

• It has five levels of security

• Personal safety personnel 24×7

• Certification in information security management systems (ISO and BS) that ensure physical security measures, such as connectivity redundancy, power supply, air conditioning

In addition, its technology incorporates a redundant architecture and the following technical specifications:

• Scalable and redundant systems based on HP blade solutions on C7000 chassis pairs in high availability and Virtual Connect technology

• NetApp storage with redundant equipment in controllers and independent disk trays and with capacity for growth above 4,000 TB

• Fiber Channel connection (8 Gbps) between servers and storage

• 10G network (10 Gbps) on Cisco technology

• Autonomous systems with own address in Europe (RIPE) and in the United States (ARIN) and Latin America (LATNIC)

• Redundant transit with global operators Tier I

• Connection at level 2 per fiber between our datacenters

Logical security

GIGAS collaborates with the maintenance of the logical security of its clients by offering a free standard firewall in all its Cloud Datacenters so that the first layer of security is ALWAYS available from the moment of deployment of the GIGAS cloud servers.

GIGAS also offers Fortinet technology in its Cloud Datacenter, a leading manufacturer of advanced perimeter security solutions with proven experience in information protection, control, inspection and multi-layer traffic management, in strict compliance with the requirements of the largest corporations.

GIGAS Fortigate Advanced Firewall offers Cloud Datacenter users a comprehensive security solution on Fortigate VM, which solves the fundamental needs of protection, control of information and access to Cloud resources.

In addition to ensuring a secure integration of the Cloud environment with the users’ original platforms and their mobility needs, the GIGAS Fortigate Advanced Firewall allows to simplify the management tasks of its security policies, from a centralized and integral multi-platform management.

Finally, GIGAS has its own engineering team, available to our customers 24 hours a day, 365 days a year, which in addition to ensuring the welfare of the platform, free of threats and intrusions that may interfere with the quality of our services, can assume the delegated administration of the Fortigate Advanced Firewall required by our clients

Commitments of the user

The User commits to make diligent use and not to make available to third parties his or her user name and password and commits to make available to the COMPANY any theft, loss or risk of third party access to its user.

What are your rights when you provide us with your personal information?

Access, to consult the personal data managed by Francisco Vivo Marques S.L.. Rectification or modify your personal data when they are inaccurate. Suppression, to request the elimination of your personal data. Opposition, to request that your personal data not be processed. Limitation of the treatment, to request the limitation to the treatment of them in the following cases:

1. While checking the challenge of the accuracy of your data.

2. When Francisco Vivo Marques S.L., you do not need to process your data, but you need them for the exercise or defense of claims. Portability, to receive in electronic format the data you have given us.

To exercise any of its rights, the service channel will be

If you believe that we have not treated your personal data in accordance with the regulations, you can contact the Data Protection Delegate at the address

However, you can file a claim with the Spanish Agency for Data Protection (

To exercise your rights, accompany your request with a copy of your ID or document proving your identity.

The exercise of your rights is free

Social networks

The operation of social networks is not under the control of Francisco Vivo Marques S.L.., and therefore the information you publish will be shared by all users who consult them. Likewise, these networks allow interaction with other users, and therefore, some premises that must be considered are detailed below.

The purpose of the use of social networks is to give visibility and dissemination of the products developed by Francisco Vivo Marques S.L.

In principle, the same data protection policy specified in this document applies, about the collection, processing and transfer of data.

The user must commit to:

• Do not publish information that does not meet the requirements of truth, public interest and respect for the dignity of people. The user will have to avoid any behavior that may violate the principle of non-discrimination for reasons of sex, race, religion, ideology or any other personal or social circumstance, and against privacy, honor and image, being the final responsible on the veracity and legality of the contents published

• Do not record or publish images, videos or any other type of registration without the consent of those affected

Francisco Vivo Marques S.L. does not identify with the opinions expressed by others nor with the ideology of the profiles with which it has friendship in any social network.

Francisco Vivo Marques S.L. reserves the right to remove from its social networks any information published by others that violates the law, incites to do so, or contains messages that attempt against the dignity of persons or institutions. As well as blocking or reporting the author profile of these messages.

Recommendations to users

• Review and read the general conditions of use and privacy policy of the social network at the time of registration.

• Learn the possibilities of configuration and use that the network offers.

• Adequately configure the degree of privacy of the user profile in the social network.

• Do not publish excessive information about your personal and family life.

• Be careful with the publication of audiovisual content and graphics in your profile, especially if images related to third parties will be hosted.

• Do not offer data from third parties without their prior consent.

The social networks managed by Francisco Vivo Marques S.L. are:





Google +

Cookies policy

Francisco Vivo Marques S.L. informs you about the use of cookies in its web pages.

Cookies are files that can be downloaded to your computer through web pages. They are tools that have an essential role for the provision of numerous services of the information society. Among others, they allow a website to store and retrieve information about the browsing habits of a user or their team and, depending on the information obtained, they can be used to recognize the user and improve the service offered.

Types of cookies

Depending on the entity that manages the domain from which the cookies are sent and treat the data obtained, two types can be distinguished: own cookies and third-party cookies.

There is also a second classification according to the period that they remain stored in the client’s browser, which may be session cookies or persistent cookies.

Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed: technical cookies, personalization cookies, analysis cookies, advertising cookies and behavioral advertising cookies.

For more information in this regard you can consult the Guide on the use of cookies by the Spanish Agency for Data Protection

Cookies used on the web

Next, the cookies that are being used in this portal are identified, as well as their typology and function:

The website uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages. In your browser you can see 4 cookies of this service. According to the previous typology, it is our own, session and analysis cookies. Google cookies are also used to create profiles to impact through segmented advertising campaigns. You can find more information about it and disable the use of these cookies in:

Through web analytics, information is obtained regarding the number of users accessing the web, the number of page views, the frequency and repetition of visits, their duration, the browser used, the operator providing the service, the language, the terminal that you use, or the city to which your IP address is assigned. Information that enables a better and more appropriate service by this portal.

It also uses Facebook session cookies and analysis that allows the measurement and analysis of navigation on web pages as well as the creation of profiles to carry out segmented advertising campaigns. You can find more information about Facebook cookies at:

Another cookie that is downloaded is a cookie of a technical nature called cookie ue, own, technical and session type. Manage the user’s consent for the use of cookies on the website, in order to remember those users who have accepted them and those who have not, so that the former is not showned information at the bottom of the page about.

Through the SALESmanago e-marketing tool, we use various technical, session and analysis cookies (listed below) to create profiles that allow us to offer dynamic content and create segmented communication campaigns:

Smuuid – cookies of anonymous visits, duration 10 years, or until the cookies are deleted.

• Smclient – contact monitoring cookies, duration 10 years, or until the cookies are deleted.

• smform – cookies for the contact forms (pop up, landing page, iframe), duration 10 years, or until the cookies are deleted.

• smg – cookies to identify the user, UUID identification, duration 10 years, or until the cookies are deleted.

• smvr – cookies to identify visits, coded in base64, duration 10 years, or until the cookies are deleted.

• smwp – cookies for webpushes, duration 10 years, or until the cookies are deleted.

• Smg – cookies for the global identification of the client, duration 10 years, or until the cookies are deleted.

• smcrsaved – cookie to know if the identifier has been saved in the SM system, duration 10 years, or until the cookies are deleted.

• smOViewsPopCap – information cookie about the pop up capping, duration 10 years, or until the cookies are deleted.

Acceptance of the Cookies Policy

Our company assumes that you accept the use of cookies. However, it shows information about your Cookies Policy at the bottom of any page of the portal with each login for you to be aware.

Given this information it is possible to carry out the following actions:

• Accept cookies. This warning will not be displayed again when accessing any portal page during this session.

• Close. The notice is hidden on this page.

• Modify your configuration. You can get more information about what cookies are, know the Cookies Policy and modify the configuration of your browser.

How to modify the configuration of cookies

You can restrict, block or delete cookies, using your browser. In each browser the operation is different, the ‘Help’ function will show you how to do it.

• Internet Explorer:

• FireFox:

• Chrome:

• Safari:

In addition, you can also manage the cookie store in your browser through tools such as the following:

• Ghostery:

• Your online choices:

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